By purchasing our Carbon South Africa Sheep Wool Boots you are confirming you have read, understood and agreed to the following terms of sale:

You confirm that you have measured your foot in the following way to ascertain your boot size:

1) Put foot on a ruler or tape measure with the zero mm point starting at the edge of the heel.
2) You must just be able to see the zero mark if looking at it while the ruler is under your foot.
3) Measure the distance from your heel to your longest toe.
4) Compare that measurement to our sizing chart.
5) Here is a link to the sizing chart page: https://carbonsouthafrica.co.za/shoe-sizes 

If your foot measures between two sizes opt for the smaller size because, both the natural hide and sheep wool compress in time.

Our advertised delivery time is based from time of receipt of CLEARED funds, to expected delivery to your stated national address. Orders will not be dispatched until funds have been processed into our account. When making an EFT payment from another bank please choose an immediate interbank payment method if you would like to speed up your delivery time.

If payment is not successful due to incorrectly entered account details or insufficient funds the transaction will not be successful. Kindly ensure that all EFT payments are processed within 24hrs of order to avoid cancellation.

Please note we have a limited amount of stock. Although we make every effort to ensure items on our website are available for purchase, in the unlikely event that we are unable to fulfil an order you will be notified and entitled to a full refund in rand value for any payments made for merchandise.

If you are dissatisfied with your purchase for any reason you may return the product to Carbon South Africa™ within 14 days of delivery and will be entitled to a a full refund in rand value for any payments made for merchandise. Refunds will be processed within 2 to 7 days of return of product. Processing time depends upon your original method of payment. Please note product must be in it’s original condition and packaging.

Carbon South Africa™ will never sell or make your personal information available to any third party unless we are compelled to do so by law or in the event of a fraudulent online payment.